Qualtec Laser Products, Inc.

PRODUCT QUALITY: Qualtec's compatible laser printer cartridges meet or exceed the density, print quality and page yield of brand name products. Our motto is "Quality You Can See" and we achieve it by print testing every cartridge we make. Our documented defect rate is about 1% which is comparable to brand name products. FREE CUSTOMIZED DELIVERY AND PICKUP: In addition to our routine delivery and pickup service, we can provide after hours delivery, delivery at a specific time, to a specific individual, to a residence or in an emergency, within half an hour from the time of call. FULL SELECTION: We maintain a large inventory of both compatible and brand name cartridges and can source virtually any product for next day delivery. EASE OF PURCHASE: Buying from Qualtec is very easyÉjust e-mail, fax or preferable call in your order for free same or next day delivery. We have no automated answering system-just a friendly human voice! PRICE: While our objective is overall customer value, our prices are always among the lowest in Ottawa. SERVICE: Order and inquiry responses are prompt, courteous and efficient. Most deliveries and service calls are made within a day but emergencies can be handled immediately. We offer all makes of laser cartridges and service all laser printers. FREE LOANERS: Printers can be loaned for several days or weeks at no charge to help deal with offsite repairs, peak loads, crisis recovery, relocation etc. DEDICATED STOCK: We will maintain a record of any customer's cartridges which are difficult to obtain, infrequently ordered or used in obsolete printers. We will keep a supply of these cartridges on our premises identified for these customers to ensure their availability when needed. PROACTIVE SUPPORT: Qualtec anticipates customers' needs from their usage history and will call to confirm their requirements. This approach avoids emergencies, particularly for clients operating on tight budgets with minimal inventory. STABILITY: Qualtec has been manufacturing laser printer cartridges continuously for over twenty years-since the inception of laser printing. We are locally owned and operated and our employees are long time residents of Ottawa with established community ties. We operate in an ethical manner, placing integrity above all other considerations. GREEN PRODUCTS: Using our cartridges is environmentally responsible!! Qualtec tracks, recovers and recycles its cartridges and packing materials to minimize its carbon footprint and eliminate landfill waste. GUARANTEES: We guarantee all aspects of our business i.e. cartridge reliability, print quality, product price, printer service and delivery schedules. Our guarantees underline Qualtec's commitment to customer value and satisfaction.